Add a phone number field to a booking page

On your booking form, you can collect all the information you need from your client, before you meet.

This feature is available on all plans. 

There are a variety of questions that can be added under Booking form Questions. 

Using phone number information in notifications and automations

How to add a phone number question to your booking form

When you add the question type Phone Number to your booking form, YouCanBook.me will

automatically detect the location of the people booking with you so there isn't any special formatting required.

If you intend to send SMS reminders, ensure "mobile phone" is checked, so YouCanBook.me can validate that the number entered can receive text messages.

How the booker enters their phone number

When the booker sees the Phone Number question on the booking form, it will auto detect their location and country code based on their IP address. If that is not correct for their location, they can change it in the dropdown menu. 

The flag takes care of the country code for the booker.  They just need to enter the phone number as they normally would. No special formatting is required.

On the booking export, the phone number of the booker will be displayed as +xxxxxxxxxxx with the country code, area code and number of the booker. 

 

Using phone number information in notifications and automations

You can use the phone number entered into the form by adding its shorthand code to emails, and in integrations like Zapier and HubSpot. When you create the question, it will be assigned a default shorthand code (for example Q4), but if you create a new shorthand code, this can be used elsewhere.

For further questions, contact our team at support@youcanbook.me.
Join YCBM's Community Forum
Access your YCBM Dashboard

Was this article helpful?