Customize the details in your calendar event

When a new booking is made, YouCanBookMe creates an event on your linked calendar containing important information about the booking. This event may also be added to your client's calendar, generating a calendar invitation.

The information contained in the calendar event is completely customizable.

In this article:

Your Calendar Event Title

On your booking page, navigate to Additional options - Calendar events.

  • The title is how the event will appear in your linked calendar. This helps you quickly see what type of appointment you have coming up as you plan your day. You can customize this with shorthand codes to reference booker information like name, email, and phone number, or you can reference the appointment type they booked or which team member received the booking.
  • The calendar event title is also what is displayed on your Bookings dashboard where you see all your bookings on YouCanBookMe. Customize each booking with details specific to that page so it will be easier to scan through a list of bookings. 

Your Calendar Event Description

The description setting allows you to control what text gets added to the larger text field for your events. There's no space limit here so you are free to add as much information about the booking as you need. By default, it will be set to include the shorthand code {FORMFIELDS}. This adds all the information gathered from your booker on your booking form. You can also add Zoom links, dial-in information, or any other details you want your booker to have.
TIP: Use the { } in the toolbar to access default shorthand codes, as well as any shorthand codes you've assigned to questions on your booking form. These can be included in your calendar event description to provide more details. 
If there is some information from the booking form you don't want to be included on the calendar event, remove the {FORMFIELDS} shorthand code.
  • To display your unique Zoom meeting link, use the shorthand code {ZOOM-LINK} if you've integrated Zoom with YouCanBook.me.
  • To display the unique Google Meet link in the description, use the shorthand code {GOOGLEMEET-LINK}
  • To add cancellation links, use the shorthand code {CANCEL-LINK}.
  • To add reschedule links, use the shorthand code {RESCHEDULE-LINK}.

Invite Participants to Your Calendar Event

With this feature toggled on, a calendar invite will be sent to the email address your booker entered on the booking form, and they will see the calendar event in their calendar the same way it appears in yours. They will also receive a calendar invite email in addition to any YouCanBook.me confirmation emails you've scheduled to send. You can also invite other people internally to any bookings you receive. More about this feature here.

 

Booker Calendar Event

If you have Invite participants to your calendar event turned off, you can control how the calendar event looks for your booker when they add the event to their calendar. It will be a separate event they will have to manually add to their calendar using the Add to calendar links in your confirmation email.  

 

For further questions, contact our team at support@youcanbook.me.

Join YCBM's Community Forum

Access your YCBM Dashboard

Was this article helpful?