Why are my Teams links opening in Skype?

If the Microsoft account you've integrated with YouCanBook.me is using Skype for Business Online, the unique Microsoft Teams links generated by YouCanBook.me will open in Skype Meetings instead of Microsoft Teams.
What is Skype for Business Online?

Skype for Business was the predecessor to Microsoft Teams, offering video calling and instant messaging across companies. 

Is Skype for Business Online still supported by Microsoft?

Microsoft officially retired Skype for Business on July 31, 2021, and is encouraging customers to upgrade to Microsoft Teams. Teams helps streamline the way users get things done, improving user satisfaction and accelerating business outcomes. 

Do I need to upgrade to Microsoft Teams to use the YouCanBook.me integration?

We recommend you upgrade your Skype for Business Online account to a Microsoft Teams account to fully benefit from the YouCanBook.me integration. Our team cannot offer support or troubleshooting for accounts connecting to a Skype for Business Online account. 

How can I upgrade to Microsoft Teams?

Microsoft has provided some resources on the migration from Skype for Business to Microsoft Teams here. 

 

For further questions, contact our team at support@youcanbook.me.
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